Refund Policy
Refunds (Payment-Related)
- Refunds are applicable only in valid cases where the fault is clearly on the company’s side, such as confirmed processing or fulfillment errors.
- Approved refunds will be processed within 3 to 6 business days.
- Refunds will be credited only to the original payment method used via Razorpay.
- Refund timelines may vary depending on the customer’s bank or payment provider.
All refunds are subject to verification as per our Refund & Cancellation Policy.
Payment Security Disclaimer
- We implement reasonable and industry-standard security practices for payment processing.
- However, Royal Imperium Self Care does not guarantee uninterrupted or error-free payment services.
- We shall not be liable for unauthorized transactions resulting from user negligence, third-party breaches, or factors beyond our control.
Dispute Resolution
- For any payment-related dispute, customers agree to contact us first and allow reasonable time for investigation and resolution before initiating chargebacks or legal action.
- Unauthorized chargebacks without prior communication may result in order cancellation and account restrictions.
Contact Information
If you have questions or requests regarding this policy, contact us at:
Royal Imperium Self Care
📧 Email: royalimperiumselfcare@gmail.com
📞 Phone: +91 63748 89397
Policy Updates
Royal Imperium Self Care reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
