Shipping Policy
Order Confirmation & Shipping Timeline
- An order is considered confirmed only after successful payment.
- Once payment is completed, order confirmation and shipping updates will be communicated via WhatsApp, SMS, phone call, or email, based on the contact details provided.
- Shipping will be initiated within 48 hours from order confirmation.
- You will be notified once your order is dispatched.
If payment is successful but confirmation is not received, customers must contact us with their Razorpay transaction reference ID.
Pricing & Taxes
- Product prices displayed on the website are inclusive or exclusive of applicable taxes, as clearly mentioned on the product page.
- Any additional charges such as shipping or handling fees (if applicable) will be shown before final checkout.
- Prices may change without prior notice; however, confirmed orders will not be affected by price changes.
Failed, Delayed, or Duplicate Payments
- In case of failed transactions, any debited amount will be automatically reversed by Razorpay or the respective bank, usually within 5–7 business days, depending on their policies.
- If a duplicate payment is made for the same order, the excess amount will be refunded after verification.
- Royal Imperium Self Care is not responsible for delays caused by banks, Razorpay, or third-party payment systems.
Contact Information
If you have questions or requests regarding this policy, contact us at:
Royal Imperium Self Care
📧 Email: royalimperiumselfcare@gmail.com
📞 Phone: +91 63748 89397
Policy Updates
Royal Imperium Self Care reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
